Shipping policy

All about the way we ship F.A.Q.

Specialist ID has shipped hundreds of thousands of packages worldwide over 25 years, and we use that experience to keep your shipping cost down while getting your order to you quickly. We usually ship within one business day of receiving your order, not including weekends and holidays.

How do you ship?

Within the 50 contiguous United States you’ll see these options at checkout:

  • Free Standard Shipping: free on orders over $99. Delivery is typically 2-7 business days depending on your location.
  • Expedited 2-3 Day Shipping: a flat $11.95 on orders up to 3 lb, delivered in 2-3 business days.
  • USPS Ground Advantage: priced live at checkout based on weight and destination. Most small orders land between $8.50 and $10.50, with delivery typically 2-8 days.
  • Priority Mail, UPS Ground, FedEx 2Day and FedEx Standard Overnight: available as upgrades and priced live at checkout. Choose one of these if you have a firm deadline.

The exact rate for every option is shown before you pay, so nothing is estimated after the fact.

If you pay for a specific service at checkout, that is the carrier we use. If you choose Free Standard Shipping, we pick the carrier based on the size of the package and where it is going. Smaller orders usually go USPS Ground Advantage or DHL eCommerce. Larger orders usually go USPS Ground Advantage, UPS or FedEx, depending on the area.

How do I track my order?

We only ship using methods that include tracking. You will get an email with your tracking number as soon as your order leaves us, and the same number appears in your order history when you sign in to your account. If you cannot find it, call us at 1-800-380-6726 or 305-220-5500, or contact us online and we will resend it.

What about Alaska, Hawaii, Puerto Rico and military addresses?

We ship to all of them. Alaska, Hawaii, Puerto Rico, the US territories and APO/FPO/DPO addresses are served by USPS, with UPS also available to Alaska and Hawaii, and rates are calculated live at checkout. Free standard shipping applies to the 50 contiguous states only.

Do you ship to my country?

We ship worldwide to many countries, though not all of them. International orders go out via DHL eCommerce or DHL Express Worldwide, and rates are calculated at checkout once you enter your address. For most countries, duties and taxes are prepaid at checkout so your order clears customs without a separate bill on delivery. Where we cannot collect them up front, they remain the recipient’s responsibility. If you don’t see a rate for your address, call us at 1-800-380-6726 or contact us online and we’ll let you know what we can do.

Where do you ship from?

Most orders ship from our main warehouse in Miami, Florida. We also hold inventory at other locations around the country, so if something is not in stock in Miami we will ship it from wherever we have it rather than hold up your order.

I need my order rushed, can you do that?

Usually, yes. Our inventory and vendor network let us rush most orders. Pick one of the expedited options at checkout, or call us at 1-800-380-6726 or 305-220-5500 first and we’ll make sure you have what you need by your deadline.

I still have a question.

Call us at 1-800-380-6726 or 305-220-5500, Monday through Friday, 9am to 5pm EST, or use the contact link and we’ll help.